Purchased a product and didn't get the download?
If you didn't receive a download after payment then make sure to check your email. A lot of the times the download will be sent via email as back up and it usually ends up in the spam folder. If it is not in the spam folder then send us a message via the contact tab and we will get to you within 24 hours.
Are your sample packs/soundbanks Royalty Free?
All of our soundbanks and sample packs contains sounds that you can use in any track and are 100% royalty free. The only thing we prohibit is repackaging our presets and selling them as your own. Many individuals have been doing this as free downloads in exchange for likes and we have taken action against them.
I didn't learn anything new from the course, can I get a refund?
We make sure to let you know exactly what you are going to learn in the courses we release. So it is your responsibility to make sure what you need to learn is provided in the course, which we always mention very clearly. To answer the question, no we don't do refunds for such reasons.